STUDENT’S RIGHT TO CANCEL:  The student has the right to cancel and obtain a refund of charges paid through attendance at the first class session or the seventh day after enrollment, whichever is later.

Loan & Financial Aid Disclosure: If the student has received federal student financial aid funds, the student is entitled to a refund of moneys not paid from federal student financial aid program funds. If a student obtains a loan to pay for this educational program, the student will have to pay the full amount of the loan plus interest, less the amount of any refund and if the students.

A notice of cancellation shall be in writing, and a withdrawal may be effectuated by the student’s written notice or by the student’s conduct, including, but not necessarily limited to, a student’s lack of attendance. BGIM will provide a pro rata refund of nonfederal student financial aid program moneys paid for institutional charges to students who have completed 60 percent or less of the period of attendance. BGIM shall refund 100 percent of the amount paid for institutional charges, less a reasonable deposit or application fee not to exceed two hundred fifty dollars ($250), if notice of cancellation is made through attendance at the first class session or the seventh day after enrollment, whichever is later.

Any refund due will be issued within 45 days.

The official withdrawal deadline for a full refund for the course is: 7days after the class has been in session)

Contact administration in writing via email: accelerator@askbillygene.com 

This email must be submitted before the course withdrawal deadline (as specified in the academic calendar & above). Late withdrawals may be allowed in exceptional cases, but students will need to provide supporting documentation.

Required Information in email: student’s name, contact information, course details, reason for withdrawal, acknowledgment of withdrawal deadlines, and the potential impact on academic standing

Consider Alternatives – Although not required, students are encouraged to contact the instructor or administration to discuss their reasons for withdrawal and explore potential alternatives. Administration can offer guidance or suggest other options that may help the student avoid withdrawal, especially if there are academic difficulties.

Once the withdrawal is approved and processed by an official administrator or instructor, the student will receive a confirmation email or notification through the student portal. *

Late Withdrawal Requests: In exceptional circumstances (ex serious illness or family emergency), students may request a late withdrawal after the deadline. In such cases, students will be required to provide documentation (ex medical notes or proof of extenuating circumstances), and the request will be reviewed on a case-by-case basis by the academic or administrative office.

An administrative withdrawal may occur under the following circumstances-

Non-Participation- A student fails to actively engage in course activities or log into the learning platform for a specified period without notifying the instructor or administration. 

Failure to Meet Academic Requirements- A student fails to meet the minimum required academic standards, such as failing to complete homework assignments on time.

Violation of Code of Conduct- A student violates BGIM’s academic integrity or conduct policies, which may lead to an administrative withdrawal based on disciplinary action.

Depending on the timing and circumstances of the withdrawal, the student may be eligible for a partial refund of tuition, according to the institution’s refund policy.

A complete application for admission must be submitted online through our website in order for a student to be considered for admission. No student is guaranteed admission, and BGIM reserves the right, in its sole discretion, to approve or deny an application for admission consistent with applicable laws and requirements. BGIM does not discriminate against students enrolled at the school on the basis of race, religion, color, gender, sexual orientation, genetic information, age, disability, or national origin. Arrangements for a tour of the school may be made by contacting the Student Success Department or scheduling directly via our website.

The school reserves the right to request any additional information necessary to evaluate an applicant’s potential for academic success and deny admission to applicants who cannot demonstrate that they are capable of successfully completing and benefiting from the program, are prepared for postsecondary coursework, or lack interest in the program of study. In all cases, BGIM retains the sole discretion to determine whether or not the prior secondary or postsecondary training completed by the applicant is sufficient to satisfy the admissions requirements.

There is no minimum enrollment age. However, students must be of legal working age by their graduation date to be eligible for employment in their chosen profession. Additionally, a parent or guardian must sign the enrollment agreement for applicants under 18 years old. 

At BGIM, our utmost priority is for students to succeed & excel in our courses. To pass our course, students will need to demonstrate a mastery of key concepts, complete all homework assignments on time, utilize effective time management, and exhibit active participation throughout the 16 weeks. We will also provide progress check-ins to assess if our students are staying on track, managing the workload effectively, and engaging with course materials. Additionally, we welcome all feedback from our students throughout the course so we can continue to add support wherever and whenever needed!

Applicants must submit a government-issued photo ID. The following are examples of photo identification that are accepted by the school: 

• Copy of a Valid State-Issued Driver’s License 

• Copy of a Valid State-Issued Identification Card 

• Copy of a Valid Passport 

Copies of military identification cards are not accepted.

To earn a passing grade (minimum overall score of 65%) and receive a certificate of completion, students must meet the following requirements:

• Homework Assignments (75% of Overall Grade): Students must complete and submit all assignments within 14 days of the assigned date and maintain a minimum average score of 65%.
• Attendance and Participation (25% of Overall Grade): Weekly attendance at live webinars is mandatory, and active participation may be required. A maximum of three unexcused or uncommunicated absences is permitted, as outlined in the Attendance Policy.
• Academic Integrity: Students must adhere to BGIM’s Code of Conduct and uphold academic integrity standards.

Students are required to attend one virtual class per week throughout the course duration. Consistent attendance is essential for academic success, and students are expected to participate in all scheduled sessions.

For the 16-week course, students may accumulate a maximum of three unexcused or uncommunicated absences. BGIM acknowledges that certain circumstances, such as illness, family emergencies, job interviews, or religious and cultural observances, may necessitate occasional absences. However, any absences exceeding the permitted limit require supporting documentation.

Unless otherwise approved as a disability or pregnancy accommodation or through a successful appeal under the Administrative Withdrawal Policy, students who exceed the allowed absences or fail to complete sufficient coursework will not be eligible for graduation.

Students with potential scheduling conflicts due to employment, prior commitments, or time zone differences must inform the administration before the course begins and provide any necessary documentation upon request.

All homework assignments must be submitted by the deadlines specified in the course schedule.

• A 14-day grace period is provided after the original due date, during which submissions will be accepted without penalty.

• Students are encouraged to submit assignments early to ensure timely completion and avoid potential issues.

Our pass-fail grading policy is designed to establish clear, objective criteria for course completion while prioritizing the mastery of learning outcomes over numerical grades. To earn a passing grade, students must meet all coursework requirements, including the timely submission of homework assignments and adherence to attendance expectations & participation. Upon successful completion of the course, students will be awarded a certificate of completion and will be invited to an exclusive Graduation Ceremony held at Petco Park in San Diego, CA, celebrating their achievements in a prestigious setting.

BGIM is committed to maintaining accurate records of all assignments submitted by students. We will keep a record of the dates on which these materials are received and when responses are returned to each student. Feedback and responses will be provided within 10 days of submission. Compliance with this policy will be regularly monitored and confirmed to ensure timely and effective communication between instructors and students.

Email Communication: Email will be the primary mode of communication for official notifications, announcements, academic updates, and other important program-related information.

Students are required to maintain an active email address that is regularly checked. All official communications will be sent to the email address provided by the student during the enrollment process.

Students must check their email regularly for updates from instructors, program coordinators, or the administration. Failure to check email does not exempt students from compliance with institutional policies or deadlines.

Text Messaging: The institution may use text messaging (SMS) for urgent notifications, reminders, or updates regarding the online program. By enrolling in the online program, students agree to receive text messages related to their enrollment and academic progress. For additional details, please read- https://billygeneismarketing.com/sms-texting-terms-and-conditions/

High Level Platform: High LevelLearning Platform will also be used for course-related communication, including announcements, assignment feedback, and course-specific notifications.

Agreement to Receive Communications: By enrolling in the online program at Billy Gene Is Marketing, students acknowledge and agree to the following: Consent to Receive Emails, Consent to Receive Text Messages (SMS), & Updating Contact Information:

Expectations for Communication: Timely Responses & Appropriate Use of Communication Channels

Email Privacy: The institution will not share or sell student email addresses or phone numbers to third parties without explicit consent in accordance with privacy laws and institutional policies. For additional details, please read- https://billygeneismarketing.com/terms-of-use-and-privacy-policy/

Consequences of Non-Compliance: Failure to maintain an active and accessible email address or phone number or failure to engage with the communication channels outlined in this policy may result in missed deadlines, important announcements, or other academic or administrative consequences. Students are responsible for staying informed and compliant with program requirements.

BGIM strives to maintain clear and effective communication with all students. However, we are not liable for any issues arising from the non-receipt of emails, texts, or notifications, whether due to technical errors, incorrect contact information, or other external factors.

To ensure you receive important updates:

• Please check your spam/junk folders regularly.

• Ensure your contact details (email and phone) are up to date in your student portal.

• Monitor your inbox for course-related communications and deadlines.

If you have any concerns regarding missing communications, please contact our student support team immediately so we can assist you.

BGIM does not discriminate or harass on the basis of race, color, national origin, sex, gender, sexual orientation, gender identity or expression, disability, age, religion, veteran’s status, genetic marker, or any other characteristic protected by state, local, or federal law in our programs and activities. BGIM provides reasonable accommodation to qualified individuals with disabilities. BGIM will not retaliate against persons bringing forward allegations of harassment or discrimination.

BGIM seeks to ensure that students can engage in BGIM coursework using both written and spoken English, as the language of instruction and evaluation at BGIM is English. If English is not your native language, you will need to demonstrate English language proficiency, & BGIM does not provide English Language services at this time. 

English Language Proficiency Tests Required (for international applicants)

Schedule test now: https://www.ets.org/toefl/test-takers/ibt/schedule.html

For students whose first language is not English, additional documentation is required during the enrollment process. This ensures that we have a comprehensive understanding of their educational background and language proficiency. The additional documentation helps us assess their readiness for our programs and enables us to provide appropriate support and guidance throughout their academic journey. By embracing students from around the world, we foster an enriching learning community where different perspectives and global insights are celebrated and we are committed to empowering students to achieve their educational goals and realize their potential, regardless of their geographic location or cultural background.

Additional English proficiency tests that are accepted are:  TOEFL, IELTS, TOEIC, CELPIP, and the Cambridge English Qualifications of KET, PET, FCE, CAE and CPE.

Applicants can arrange for an official score report to be sent directly to BGIM from the testing options. The test scores must be less than two years old.

Visa services are not provided at this time, and BGIM will not vouch for student status nor assist with any associated charges.

Given the nature of our online learning environment, BGIM does not offer dormitory or housing facilities to students. We understand that students pursuing their education with us may be located in various parts of the world and have different housing arrangements. Therefore, it is the responsibility of our students to secure their own housing accommodations that suit their needs and preferences.

While we do not assist in locating housing, yet we are committed to supporting our students throughout their educational journey.

Housing / Rental Facilities: Our classroom is situated in beautiful Little Italy near downtown San Diego and is surrounded by various rental options that cater to the diverse needs and budgets of our students.

Nearby rental apartment building options & estimation of approximate costs:

Simone Little Italy, 1401 Union St, San Diego, CA 92101- studios from $3,600 monthly

The Lindley, 1331 Columbia St, San Diego, CA 92101- studios from $3,000 monthly

Allegro Towers, 1455 Kettner Blvd, San Diego, CA 9210- studios from $2,400 monthly

Camden Tuscany Apartments, 1670 Kettner Blvd Suite 2, San Diego, CA 9210- studios from $2,300 monthly

BGIM is committed to safeguarding the privacy and confidentiality of student records. This disclosure provides important information regarding the storage, access, and management of student records stored online within our secure system.

1. Confidentiality of Student Records- All student records, including personal, academic, and financial information, are stored securely on our online platform. Access to these records is limited to authorized personnel who require access for legitimate educational or administrative purposes.

2. Access Control- Only students, faculty, staff, and administrators with appropriate permissions are granted access to student records.
3. Compliance with Privacy Laws- BGIM adheres to the Family Educational Rights and Privacy Act (FERPA) privacy laws and regulations.We will not disclose any student record information to unauthorized parties without explicit consent, except as required by law.
4. Data Security- Our online platform used for storing student records employs advanced encryption and security protocols to ensure the protection of sensitive data. All access to student records is logged and monitored to detect unauthorized access or data breaches. Regular security audits are conducted to ensure compliance with industry best practices.
5. Student Rights to Access and Amend Records- Students have the right to access, review, and request amendments to their records in accordance with institutional policies and applicable laws.
6. Retention and Deletion of Records- Student records will be retained for the duration required by law and institutional policy. After the retention period has expired, records will be securely deleted in compliance with data retention policies. Students may request information on the retention schedule for specific records.

United States Department of Labor’s Standard Occupational Classification code (SOC codes are numbers that the government uses to classify jobs in compliance with their titles and types of activities)

Code 11-2011 – Advertising and Promotions Managers

Code 13-1161 – Market Research Analysts and Marketing Specialists

Code 11-2021 – Marketing Managers

At this time, Billy Gene Is Marketing (BGIM) does not offer formal job placement services. While we do not currently provide direct assistance with job placement, we are committed to supporting our students’ career growth through the development of valuable skills and industry-relevant certifications. Our curriculum is designed to equip students with the tools and knowledge needed to pursue successful careers in digital marketing and related fields.

Although job placement services are not available, we encourage students to leverage our extensive network of industry connections, online resources, and the practical experience gained through hands-on projects to enhance their employability. BGIM remains dedicated to fostering an environment of learning and growth, and we continually strive to provide our students with the best possible foundation for career success. We also provide ongoing guidance and mentorship to ensure students are well-prepared for the competitive job market upon graduation.

Transfer Credit Policy:

BGIM does not maintain formal transfer credit agreements with any other institutions. As such, students should be aware that credits earned at BGIM will not automatically transfer to other colleges, universities, or educational programs. Students who plan to pursue further education at another institution are strongly encouraged to consult with that institution regarding its transfer credit policies prior to enrollment at BGIM. This will help ensure that they have a clear understanding of how, or if, their completed coursework may be recognized or applied toward future academic pursuits.

While BGIM endeavors to provide a robust and comprehensive educational experience, it is important to recognize that each institution evaluates transfer credits independently and may impose limitations on the acceptance of coursework from non-affiliated schools.

Credit for Experiential Learning:

BGIM does not award academic credit for experiential learning. This includes credit based on life experiences, professional work, or non-academic training. While the institution values the diverse backgrounds and practical experiences that students bring to their educational journey, all academic credit must be earned through the successful completion of BGIM’s approved courses and programs.

NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS EARNED AT OUR INSTITUTION:

The transferability of credits you earn at Billy Gene Is Marketing is at the complete discretion of an institution to which you may seek to transfer. Acceptance of the certificate you earn in our A.I. Powered Advertising Agency Accelerator is also at the complete discretion of the institution to

which you may seek to transfer. If the certificate that you earn at this institution is not accepted at the institution to which you seek to transfer, you may be required to repeat some or all of your coursework at that institution. For this reason ,you should make certain that your attendance at this institution will meet your educational goals. This may include contacting an institution to which you may seek to transfer after attending Billy Gene Is Marketing to determine if your certificate will transfer. 

BGIM recognizes that students may need to temporarily interrupt their studies due to personal, health, or other significant reasons. The Leave of Absence (LOA) policy outlines the procedures, eligibility, and implications for students wishing to take a break from their online coursework.

1. Eligibility for a Leave of Absence (LOA)- A student may request a leave of absence if they are enrolled in an active program of study and have extenuating circumstances that require temporary suspension of their studies. Students are required to submit appropriate documentation to support their request for an LOA (e.g., medical certificates, military orders, etc.).
2. Duration of Leave- The maximum allowable duration of a leave of absence is 4 weeks. Any leave beyond this period may require reapplication to the program or a reconsideration of the student’s academic status.
3. Process for Requesting a Leave of Absence- To request a leave of absence, students must: Submit a Formal Request in writing, complete the Leave of Absence Request Form through the student portal or contact the Student Success Team directly via email, and speak with an Advisor.

Students are encouraged to address concerns by first seeking resolution through direct communication with the Student Success Team. If the issue remains unresolved after this initial effort, students may submit a formal grievance by emailing the institution’s management team. The grievance email should provide a detailed description of the concern, along with any relevant supporting documentation.

Upon receipt of the grievance, the management team will conduct a thorough review and investigation of the matter. Based on the findings, an appropriate resolution will be determined and communicated to the student. Students will be notified of the outcome within 7 to 10 business days from the date the grievance is submitted.

Throughout the grievance process, the institution is committed to maintaining the confidentiality of all parties involved. Additionally, any form of retaliation against students who submit a grievance is strictly prohibited and will not be tolerated.